We've been hiring equipment for the last 16 years, here's what our happy customers have to say about our service.
I hired two sets of ski gear from Tignes Spirit during a ski week in Jan and I can honestly say that from the guys delivering the equipment at my chalet to collecting it again at the end of the week, the service was absolutely impeccable.
Having skied in multiple resorts for years, the level of customer service TS provided was by far the highest of all the hire companies I have used previously. This included calling a couple of times to check I was still happy with my kit or if I wanted to change my piste skis for off-piste when we got fresh powder.
The Gold Level skis that I had were ideal for leading a mixed-skill group and the beginner boots for one of my group were completely brand new and great for him and suited his level. I would probably be tempted to try the Platinum Level equipment next time but that's just a personal preference for trying a few different options and no criticism of the great piste skis I had this time which were well edged and waxed.
All-in-all absolutely awesome service, massive thank you to all the TS guys whom I dealt with and their chilled-out yet knowledgeable attitudes removing all of the ‘traditional’ and stiff hire shop experience. They helped make my week run seemlessly and allowed me to maximise my time on the hill and enjoying the aprés.
Next time I’m back in Tignes I’ll be using Tignes Spirit Retnals for sure, and on my praises the rest of my group (who foolishly hired elsewhere) are also now converted. I’ll be recommending TS to everyone else I know who are heading in the Tigens direction.
Big, big thanks,
Chris.
Highly recommend Tignes Spirit.
They have never let me down on their great delivery service and quality of equipment.
Very efficient and professional.
Yet again this gem of a shop was outstanding!
I have and will continue to use this business as the quality of the skis hired were of top quality!!
Always renewing their stock !! The knowledge as always was spot on
Great effort team Tignes Spirit
Another fantastic experience hiring equipment from Tignes Spirit.
Very passionate and knowledgeable staff - offering great advice on which types of skis to go for to match conditions and my type of skiing.
A few days in I found that my boots didn't fit my foot shape, but they quickly sorted me out with some different boots that were fantastic.
My young son also hired a fantastic kids snowboard and boots for the week which was perfectly fitted for him.
Great staff, high quality equipment and great service. Thanks again!
The only place I will go in Tignes. Fantastic service with thoughtful pre, throughout and post communications.
Yes, you might get a slightly cheaper package from others but the equipment here is current, top quality whilst others are just boards/equipment made for rental. Plus the service exceptional offering you to come back to try anything different during your stay if you feel like a new experience or equipment.
Very different to another friend whom booked elsewhere and got made to feel humiliated and condescending when took board back.
5 stars and don’t look anywhere else.
Enjoy Tignes, it’s an awesome place.
Tignes Spirit Rental went above and beyond the call of duty to make sure that we had the right boots and skis for us.
The ski hire rates were the most competitive I found in Tignes.
I hesitated over paying extra for them to deliver the equipment to where we were staying. But I was really glad we did, as not only did they make two trips that first night to make sure that we had everything we needed, they also came back out the following evening to change my daughter’s boots when they were causing her problems after the first day (she has very high arches and virtually immobile ankles which makes her very difficult to fit).
They also followed up with phone calls on future days to make sure that all was well, and came back on the last day to collect everything.
They were friendly and patient throughout and overall a real pleasure to deal with.
Superb service from the initial enquiry to the end of our hire.
The quality of the equipment is the best I have ever hired.
The staff are professional, knowledgeable and nothing was too much trouble.
As there were 8 of us, they offered to pick us up from our hotel, they dropped us back off with all our equipment and collected eveything at the end of our holiday.
Excellent service and I will definitely use them again.
I had an incredible experience at Tignes Spirit. The staff were knowledgeable and friendly and greeted us quickly when we entered the shop. We rented boots and snowboards. The service was fantastic , even though we had not pre-booked the equipment (and for ease I recommend that you do, to help the shop) they did not stop searching for boots until they had a pair that were comfortable, eventually opening a brand new pair.
As well as rentals, the shop has a great selection of high-quality, top brands.
I highly recommend Tignes Spirit.
Great customer service and the fitting service was excellent with knowledgeable staff who ensured our gear was fitting correctly and set up appropriately.
We hired various equipment from Tignes Spirit during our stay in Tignes.
The staff at Tignes Spirit were polite, helpful and very knowledgeable.
The hire process was quick, easy and we felt reassured that we had the correct equipment for each of our abilities.
If you're looking for Ski/Snowboard equipment hire in Tignes this season I can highly recommend this company, and the staff are both French and English speaking.